Delete your FEASTY account
Last updated: September 11, 2026
FEASTY is a food delivery service operated by FEASTY, serving users in Nigeria. This page explains how to request deletion of your FEASTY account and the data associated with it.
It covers all three FEASTY apps: FEASTY Customer, FEASTY Partner (for restaurants) and FEASTY Dispatch (for riders). They share one FEASTY account system, so deleting your account removes it from all of them.
Delete your account in the app
- Open the FEASTY app you signed in with and make sure you are signed in.
- Go to the Profile tab.
- Tap Delete account — labelled Delete my account and data in the customer app.
- Read the confirmation dialog and confirm.
The confirmation dialog says:
This permanently deletes your FEASTY sign-in and profile. It cannot be undone.
Deleted straight away: your sign-in, name, email, phone, saved addresses, favourites and role access.
Kept: past order records, which we must retain for tax, accounting and dispute resolution. They are no longer linked to a sign-in account.
Deletion is immediate and irreversible
Once you confirm, your account is deleted straight away. Signing in stops working immediately, and there is no undo and no way for us to restore the account. If you want to use FEASTY again afterwards, you will need to sign up as a new user.
If you cannot open the app
If you have uninstalled the app, or you are locked out and cannot sign in, you can ask us to delete the account for you.
Email feastyfooders@gmail.com with the subject line Account deletion request.
Send it from the email address on the account — that is how we confirm the request is yours — and include:
- which FEASTY app you used (customer, partner or dispatch);
- the phone number on the account, if you added one.
Do not send your password or any payment details. We will never ask for them.
We respond to deletion requests within 30 days of receiving them. If we cannot verify that the request comes from the account holder, we will reply to explain what else we need instead of deleting the account.
What is deleted, and what we keep
- Your sign-in credentials
- Your profile: name, email address, phone number, photo and saved delivery addresses
- Your saved favourite restaurants
- Your policy-acceptance records
- Your role assignments
- Any partner or dispatch application record
- Any rider profile, courier payout and courier shift records
- Past order records — the order id, the items, the amounts, the timestamps and the delivery address on the order. We retain these to meet our tax, accounting, fraud-prevention and dispute-resolution obligations. They are no longer linked to a sign-in account.
- Internal administrative audit entries, kept with the acting user's identifier removed.
Accounts that support has to handle
Most accounts can be deleted from the app straight away. Three kinds of account cannot delete themselves, and the app will tell you so if you try. Email feastyfooders@gmail.com and we will deal with it:
- A partner account that is still linked to a restaurant, so that store ownership and order history stay traceable. The restaurant has to be unlinked first.
- A dispatch or rider account with an active delivery or an open assignment, so that no delivery is left stranded. The assignment has to be closed or reassigned first.
- Administrator accounts, which are offboarded by an administrator.
Questions
For anything about this process, or about your data more generally, email feastyfooders@gmail.com. Our Privacy Policy explains what we collect and how we use it.
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