Privacy Policy

Last updated: September 11, 2026

This Privacy Policy explains how FEASTY collects, uses, shares, and protects personal information for users in Nigeria.

Who We Are

FEASTY is a food delivery service operated by FEASTY.

Scope

Our service is currently intended for users in Nigeria only.

Information We Collect

• Account information such as name, email address, phone number, and password
• Delivery information such as saved addresses and delivery location
• Order history and support requests
• Payment and transaction metadata handled through Paystack
• Device and session information needed to run the service securely

How We Use Information

• Create and manage your account
• Process, fulfill, and track orders
• Verify payments and prevent fraud
• Provide customer support
• Send service-related notices about your account or orders

How We Share Information

• Paystack, for payment processing
• Restaurants, for order preparation and fulfillment
• Delivery partners and dispatch users, for delivery completion
• Service providers that help us operate the apps and backend

We do not sell your personal information.

Data Retention

We keep personal information only as long as needed for account management, order fulfillment, legal obligations, dispute resolution, and support.

Your Choices and Rights

• Access and update your account information in the app
• Delete your account and its associated data — in the app, or by email if you cannot open the app. See How to delete your FEASTY account.
• Contact us for help with account or privacy issues

What deletion does

Deleting your account is immediate and irreversible, and signing in stops working at once.

Removed immediately: your sign-in credentials; your profile (name, email address, phone number, photo and saved delivery addresses); your saved favourite restaurants; your policy-acceptance records; your role assignments; any partner or dispatch application record; and any rider profile, courier payout and courier shift records.

Kept: past order records — the order id, items, amounts, timestamps and the delivery address on the order — retained to meet our tax, accounting, fraud-prevention and dispute-resolution obligations. They are no longer linked to a sign-in account. Internal administrative audit entries are also kept, with the acting user's identifier removed.

Some accounts cannot be deleted from the app and need our support team to act first: a partner account still linked to a restaurant, a dispatch or rider account with an active delivery or open assignment, and administrator accounts. The account deletion page explains each case and how to ask us to handle it.

Children's Privacy

FEASTY is not intended for children under 13.

Changes to This Policy

We may update this policy from time to time. If we make material changes, we will update the date above and publish the revised policy.

Contact

For privacy questions, email feastyfooders@gmail.com.